frequently asked questions
placing custom/event orders
how do I order?
ordering is simple!
for cakes, please fill out our inquiry form by clicking the green button below.
for custom, event, and wedding orders, please email us at firstname.lastname@example.org
for all other orders (smaller macaron orders and anything from our weekly rotating menu, please see the online ordering page)
where/when do I pick up
pick ups are now being directed to our brand new Ybor store at
1001 E Columbus Dr. 33605
pick up time should be determined when placing your order
do you deliver?
we offer delivery options for weddings and larger event orders! all other orders will be scheduled for pick up
we accept all Credit and Debit cards as well as payment through Venmo or Cash App
*payment is required to place an order; all orders are non-refundable*
do you have any care instructions?
the general rule of thumb is that desserts and cakes need to be kept refrigerated until around the time of serving. all baked goods are meltable in FL weather without proper refrigeration/AC so do not leave it in your car for extended periods of time (ie running errands or making extra stops on the way to your destination)!
for transportation: cakes and desserts should be placed on a flat and level surface (no tilted car seats!) with the AC on.
we are not responsible for any damage that happens once your order leaves our care, so please heed these handling instructions carefully!
cakes should be kept refrigerated until about a two hours before serving (if indoors) or ideally no more than an hour before serving (if it will be displayed outside).
our cakes are made with buttercream or cream cheese icing, both of which are highly meltable in hot weather- so please use your best judgement for any outdoor events.
any leftovers can be refrigerated and will keep for up to a week (if they last that long).
macarons should be stored in the refrigerator or freezer, but are best eaten at room temperature!
they will keep for a couple of days at room temperature, up to two weeks in the fridge, or up to three month in the freezer.
pavlova, custard based pies, or anything with whipped cream should always be refrigerated.
other desserts (brownies, cakies, cookies, etc) may be stored in the fridge for up to a week but can be served at any temp you prefer (cold, room temp, warmed up)
other popular questions
what does elevenses mean?
"elevenses" is a British term meaning : a short break for light refreshments, usually with tea or coffee, taken about 11 o'clock in the morning.
you might also recognize it as a Lord of the Rings reference.
Pippin: "What about elevenses? Luncheon? Afternoon Tea? Dinner? Supper? He knows about them, doesn't he?"
do you have a storefront?
we are so thrilled to say YES! we are currently open on fridays (12-5pm) and saturdays (11am-2pm) at our beautiful store in YM Ybor at:
1001 E Columbus Dr. 33605
are you allergen friendly?
while we will always try to accommodate any allergy related requests if we're able, we do process nuts and wheat/gluten in our kitchen, and so can't guarantee 100% allergen free baked goods.
please proceed on the side of caution for any extreme allergies or sensitivities.